What You Get Each Month

Every 23rd, your little one receives a curated box of developmentally perfect toys, books, and learning materials — all intentionally selected, safety‑checked, and professionally sanitized. (“Each month, your child receives a curated box… cleaned with care, and inspected for safety.”)

How the Subscription Works

• $50/month, billed automatically

• Renews monthly on the same date

• Cards are charged the morning of the 15th(“Monthly fee: $50… Cards are charged morning of the 15th.”)

Canceling or Pausing

Cancel anytime before 5pm on the 13th to avoid next‑month billing. Contact via email or text only — no phone calls. (“You may cancel… before 5pm on the 13th… We do not offer phone-based support.”)

Delivery & Pickup

• Delivery: On or before 5pm on the 23rd

• Pickup: Place box on porch by 10am on the 20th Place the box on your porch, packed neatly with all items and the checklist completed. (“Delivery Date: On or before 5:00 PM on the 23rd… Pickup Date: By 10:00 AM on the 20th.”)

Cleanliness & Sanitation

Every toy is cleaned according to its material — child‑safe sanitizers, UV‑light treatment, gentle handling, and never soaked when unsafe. (“Surface-cleaned… UV-light sanitized… Never soaked or submerged.”)

Your Part

• Indoor storage

• Guardian must be within arm’s reach during play

• Keep toys away from pets, food, liquids, smoke, and hazards

• Only the intended age child should use the toys (“Play ONLY occurs when the guardian is within arm’s reach… Keeping toys away from pets, food, smoke…”)

Fees (Only When Needed)

Cleaning Fee (up to $10): food residue, sticky messes, dirt, crayon/marker Contamination Fee (up to $40): smoke, strong odors, pet urine Replacement Fee: up to $80 per item or $200 per box(“A Cleaning Fee up to $10… A Contamination Fee up to $40… Replacement Fee… up to $80 per item or $200 for total loss.”)

Safety

Adult supervision is required at all times. The company is not liable for injuries caused by misuse or lack of supervision. (“Supervise children at all times… not responsible for injuries resulting from misuse or lack of supervision.”)

Privacy

We collect only what’s needed to run your subscription — contact info, delivery notes, and payment processing. We never sell or rent your information. (“We collect only the information needed… We do not sell, trade, or rent your personal information.”)

Refunds

No refunds once a billing cycle starts or once a box is prepared/delivered. Cancellations take effect at the end of the current cycle. (“We do not offer refunds… Your subscription will not renew for the next cycle.”)

Communication

All communication is through email or text — no phone support. (“We do not provide phone-based support or voice calls.”)

Email: heretohelp@duckandbearclub.com

Text: (843) 410-9384‬